Archive for the ‘Marketing for small Business’ Category

Client attraction: Creating rituals in business

Monday, July 26th, 2010 by shahar

In order to have a irresistible business you need to create rituals in your business in order to create an aura of value around your business. You also need to make sure you have processes in place. this makes client attraction a bliss.

How to choose a marketing consultant

Saturday, July 3rd, 2010 by shahar

With the internet and social media marketing along came a huge line of new marketing consultants. Unfortunately a big chunk still live in their mother’s basement and never made a penny online.  Even worse, they have no business experience.  Getting advice from these people can cause you a lot of headaches and take your business down.

Here are several tips for securing talent that will save your project time, mistakes and money when choosing a Marketing Consultant:

- Meet 1 on 1

- Look at their work product, PR, past strategies, designs

- Ask about the products they have launched themselves

- Check the Alexa Rank and Page rank of their websites.

- Check their presence online.

- Ask about their revenue models online and check examples given.

- Have they won or been nominated for  industry awards?

- References are nice, but really, who gives bad references?

- What specific, off-the-cuff strategies does the consultant propose?

- Do the strategies proposed seem cogent, offer fresh perspective?

- Check if what he/she is offering are real strategies or just a bunch of tactics you could learn from a book.

- Do they have hands on experience in business?

- Don’t price shop. Good consultants are not cheap. Here the saying “you get what you pay for” really applies.

- Listen to your guts.

List of uses in mobile marketing for small business

Tuesday, June 15th, 2010 by shahar

I’ve talked a lot about QR codes and the possibilities it has for business, so, let’s talk about something close to codes today. We will talk about mobile marketing for small businesses.

As you probably have noticed, almost every one carries a mobile phone. Some of us cannot imagine life without a cel phone anymore and many families are getting rid of land lines because they have no more use for them.

When you think about marketing a business, most of the time we think how to reach them in a specific place. For example when they are online in a search engine on a social network or we try to reach them with direct mail or phone when they are at home.

Up to a short time ago we had no way of reaching people wherever they are. Here comes mobile marketing and QR codes, geo-based games like FourSquare and text messaging. All very powerful ways to reach your audience and if used properly, a great way to increase sales and do follow-up

Here I want to provide you with a list of things you could use mobile marketing, more specifically, text messages to promote, sell and follow-up.

  1. You can send people a Today’s special

  2. Buy one get one free

  3. contests

  4. New items arrived

  5. Raffles

  6. birthday specials.

  7. Restaurants can text when a table is ready.

  8. Send basic info about an item

  9. Basic info about you

  10. Photos of products

  11. for Real Estate you may want to send the property description

  12. Property virtual tous.

  13. New property listing

  14. Link to websites

  15. Appointment remiders

  16. Meeting reminders

  17. Networking events

  18. Special promos

  19. Emergency alerts

  20. Events

  21. Fundraisings

  22. Time to refil your prescription

  23. Reminder to set next appointment

There are probably many more ways to use mobile marketing in your busienss. Remember that text messages are usually received within seconds of sending, which means it is a great delivery method and is more reliable than e-mail.. you don’t need a special phone to received messages, most phones have this capability.

Americans sent over 90 billion text messages just last month, that is a lot more than voice calls.

You might not be texting a lot but you are not your audience. Mobile marketing is simple, effective and very low cost so there is no reason to not use this as a way to keep in front of your audience.

Basically you choose some keywords that you display in other marketing amterials like flyers, car window etc. People dial a number and input the keyword. They will see a personalized message(ex coupon) and now you have access and permission to send that person other messages. Be careful not to over do it. Ideally not more than 2 messages a week.

Different uses for QR codes for small business owners

Friday, June 11th, 2010 by shahar

We get a lot of questions about our favorite social media tools. Well, most social media tools can be useful in one moment or another and when they help you convert prospects into customers or strengthen the relationship with existing customers, I tend to love them.

There is one social tool that I think is one of the best things out there for savvy business owners.

It is the QR code. This simple code does something that every small business owner should dream about every night. It creates a bridge between the printed or offline world to the online world.

How powerful is that?

qr codes

I don’t know about you but when I started my business money was not easily available and every penny spent counted. One thing that annoyed me a lot was going to networking meetings and passing some flyers knowing most of them would end up in the trash really soon. If at that time QR codes were around things would be different.

QR codes stand for quick response codes. They store a lot of data- around 250 characters. Not enough? Well, it is a lot more than a tweet and people are doing just fine marketing themselves with tweets.

The QR codes can be scanned with any smart phone and will take the person to a web page, a coupon, a contest, whatever you can imagine. Just think of the possibilities. They are simple to create and very inexpensive. People can check right away and get the offer right away too.

Authors for example can have QR codes at the end of their book with an offer. Yes, I know you can add a web address to a page but let’s face it, how many times have you gotten a book or a flyer with a web adreesand took to your computer to check the URL? For me, most of the times I make a mental note to check the URL and then just forget.

I think QR codes can become huge allies for small business owners. Maybe what is missing is just some ideas on how to use the codes, so here is a list I compiled:

  1. linking to full text journals from print journals; making mobile friendly videos available at the point of need; embedding videos & links to extra help online in printed guides.

  2. QR Code on bus stations to allow you to purchase ticket without typing the message.
  1. At bus stations with the schedule

  2. Geo caching adventures

  3. Share presentations

  4. Music Downloads

  5. Apps downloads

  6. Self-branding

  7. Geo-based reviews

  8. Geo-based tours

  9. Green tickets

  10. Fashion

  11. Product details

  12. Offers

  13. Event details

  14. Contests

  15. Competition details

  16. Contact details- we use them in our business cards

  17. Coupons

  18. Random coupons- Starbucks does this very well, each time you scan you get a different offer.

  19. Social media Ids

  20. Links to your videos

  21. how to information in products

  22. How to information in printed materials

  23. Book offers

  24. Authors bio

  25. Use in Billboards

  26. Use in your shop window to entice reviews

  27. Maps

  28. Invitations

  29. Link to your blog

  30. Special offer on flayers

  31. On trade shows

  32. On trade shows where when you scan tells you to go to a specific booth for a freebie. (saw this one done by a company called Print concierge. Very clever!

Probably there are many more ways to use QR codes, just takes a little imagination and as usual, action.

Want to master marketing for small businesses? Try Small business marketing mastery program

A little bit on conversion marketing

Sunday, June 6th, 2010 by The BuzzBooster Team!

Did you know that less than 2% of typical website visitors complete a transaction and also that the average website receives only ten visitors a day?

This is only 6 transactions a month!

That is not very exciting!

It is also clear that if you just put a site out there and don’t take very specific action to convert better, you will never see a good return in sales.

There are two things that you need to pay a lot of attention and work towards improving:

1- increase the traffic to your website. This can be done through SEO, Pay per click or social media. Hopefully you will use all of them.
2- Increase the rate of conversion from visitor to leads to buyers. so, you need to capture some of the visitors and conert them into leads and then into buyers.
In order to do that you might want to offer an ethical bribe that they give name and e-mail to get it. Those e-mails will go to an auto-responder program where you can do proper follow-up in order to get them to buy.
You will also make sure that your website is very clear in which path your visitors need to follow. what they need to click next, what they will get and how many clicks it will take them to get waht they want.
You want as fewer clicks as possible when asking them to buy something and you want to make the purchase process as simple as possible.

60% of sales are lost in the checkout process. This is a lot! Some of the resons why this happens are: asking for irrelevant or too much information in the checkout, too many screens before transaction is complete, name of product different than what was offered.
The next thing to improve conversion is to pay attention to your follow-up strategies.

Leads need to go to an auto-responder system where you have sequential messages increasing credibility and asking for the sale.
Remember that if people don’t buy from you, usually the main reason is that they don’t trust you. Use messages, newsletters, videos, video testimonials and direct mail to increase the level of trust.

From moment zero, when you think about your website, think how you will improve conversion into sales.

Facts on small business marketing and social media

Friday, June 4th, 2010 by The BuzzBooster Team!
  1. 2009 US Department of Education study revealed that on average, online students out performed those receiving face-to-face instruction
  2. 80% of companies use social media for recruitment; % of these using LinkedIn 95%
  3. The fastest growing segment on Facebook is 55-65 year-old females
  4. Ashton Kutcher and Ellen Degeneres (combined) have more Twitter followers than the  populations of Ireland, Norway, or Panama.  Note I have adjusted the language here after someone pointed out the way it is phrased in the video was difficult to determine if it was combined.
  5. 50% of the mobile Internet traffic in the UK is for Facebook…people update anywhere, anytime…imagine what that means for bad customer experiences?
  6. Generation Y and Z consider e-mail passé – some universities have stopped distributing e-mail accounts
  7. Instead they are distributing: eReaders + iPads + Tablets
  8. What happens in Vegas stays on YouTube, Flickr, Twitter, Facebook…
  9. The #2 largest search engine in the world is YouTube
  10. While you watch this 100+ hours of video will be uploaded to YouTube
  11. Wikipedia has over 15 million articles…studies show it’s more accurate than Encyclopedia Britannica…78% of these articles are non-English
  12. There are over 200,000,000 Blogs
  13. Because of the speed in which social media enables communication, word of mouth now becomes world of mouth
  14. If you were paid a $1 for every time an article was posted on Wikipedia you would earn $156.23 per hour
  15. 25% of search results for the World’s Top 20 largest brands are links to user-generated content
  16. 34% of bloggers post opinions about products & brands
  17. Do you like what they are saying about your brand? You better.
  18. People care more about how their social graph ranks products and services  than how Google ranks them
  19. 78% of consumers trust peer recommendations
  20. Only 14% trust advertisements
  21. Only 18% of traditional TV campaigns generate a positive ROI
  22. 90% of people that can TiVo ads do
  23. Kindle eBooks Outsold Paper Books on Christmas

These are facts from the video social Media Revolution

Sell more in this new Economy

Tuesday, April 13th, 2010 by The BuzzBooster Team!

The new economy has changed the way we sell and the way people buy.

You might have felt this in your business, but do you know how to adapt to the new reality?

BuzzBoosters has just release a new flash program that will guide you step by step on how to sell more in the new economy.

I don’t want to brag but this program can change your life.

This program targets decisive business owners that want to take action and generate more sales.

We’ll not be offering this program in the same format in the future.

Check more about the Off-Road Sales Strategies for the New Economy

How FourSquare and Mobile Marketing Benefits Users and Businesses

Saturday, April 10th, 2010 by shahar

I’m not a game person but FourSquare caught my attention since the beginning. Some call it a game but I see it as a location-based application that works with most smart phones.

Nashlah started using FourSquare on its first moments. She just loves it. Even though, right now, there are a lot of professionals saying they know all about it and are super users, you should take a look at what she’s done in a small place like Salt Lake City: Nashlah on FourSquare

Most social media gurus focus on tactics and telling people how to use the tool, but they seldom talk about business strategy.

Let me show you how  businesses can benefit from Foursquare. Have in mind that the application is addicting because users will compete for mayorships and badges which is something that ends up benefiting businesses. The app promotes exploring the town and trying new things which is great in itself. It will tell you if a place is trendy by the number of check-ins, and if you accomplish some requirements that vary from business to business you may win a badge.

Why is all this important to businesses: visibility, popularity, more customer loyalty, more business.

Why do people do it? They like to compete, they have ego, it is fun and they can promote your business even though you might not be aware of it happening.

Have in mind that people want to become mayor of locations and oust previous mayors. When this happens they get posted publicly to twitter and Facebook with your business name and a link to your business’ profile page on foursquare.com. The same may happen when they arrive at your business.

Well, there are already savvy businesses using Foursquare to promote their business. A bar in San Francisco gives free drinks to the mayor of their location, and gives $2 off any performance night for those that show the phone and prove they checked in. This obviously motivates people to come back to the business and to use even more the application. In Las Vegas if you become the Mayor of the Miracle Mile Shops you’ll get your face and name on the 126-foot LED video screen. Big companies like Brave network,  Pepsi and the New York Times are also using Foursquare. AJBombers a restaurant, did a Foursquare party and increased business in 110%.

Foursquare is already working on showing banners with the promotions.

The other day we were checking in at the movies and a message popped up telling us to try a restaurant around the corner with a coupon for us to use. What a proactive way to promote businesses in nearby locations!

The application allows people to recommend the place and suggest favorite dishes. It allows businesses and people to connect, bring foot traffic to the place and recommend to others. What more can a business wish for?

Badges for your business and badges to sponsor events is another possibility. For the users the more badges they have the more fun it is.

So, to put it into perspective, here are a few things you can use Foursquare in your business for:

  • Coupons
  • Special rewards for mayors or check-ins
  • Encourage customers to come back
  • Special promotions on slow days.
  • Be a sponsor of Foursquare leaderboard.
  • Brand awareness
  • Deeper connection between customer and patron
  • Instant feedback
  • Promote events
  • I always say that the gold rush today is for being found, and getting attention.

    About the being found part: Google and Bing maps are showing Foursquare venues when people search locally. Foursquare pages rank on search engines which means your business name, phone number and link come up.

    Foursqare has the potential to revolutionize social media and turn it into a form of currency.

    Out of the over 1.4 Million venues, only about 1200 venues have special offers. Less than 1% of businesses are going after this amazing opportunity. It is free.

    Remind me how much you’ve spent with advertising that didn’t work? So what are you waiting for?

    Local marketing and mobile marketing

    Tuesday, April 6th, 2010 by The BuzzBooster Team!

    If you do business locally, I’m afraid to say the Yellow pages is not your best option. I really don’t know many people that use the phone books other than as a door stop or seat booster.

    The search engines are the new phone books, where people go to get the information they want, when they want and wherever they are.

    Local businesses need to wake up and start promoting their businesses online now more than ever and if they think that they just need to wait until things go back to normal, they will never wake up. They will die a slow painful death.

    Due to the economy, people are more resistant to buy and they don’t buy from businesses they don’t know about or don’t trust.

    It is your job to increase the level of trust, be in places they can easily find you, (like on their phones) and promote your business more than ever.

    Today is naive to think one ad in one place will do the trick. You need to do more and on a constant basis and you need to be the marketer in your business like it or not.

    We live in an age where the gold rush is to be found and to get attention and this is your main job.

    You need to be found on search engines, social environments, phone applications if you want to be in business for the next five years.

    You will need just a fraction of whatever you have been spending in advertising and some time.

    You can outsource most tasks or you can learn how to use local marketing and mobile marketing in your business.

    The only thing you cannot do is wait.

    Top 10 reasons why people don’t buy

    Monday, April 5th, 2010 by The BuzzBooster Team!

    If you are not seeing sales lately or you don’t see as many sales as you’d like, here is a list of some reasons why that may be happening:

    1. Your message is not clear

    2. They don’t trust you.

    3. You are not getting their attention.(it doesn’t matter if you have 5 k friends on Facebook, it matters how many people are paying attention to what you say)

    4. Fail to create desire. (This can be very simple as offering a free report)

    5. You think talking to them once is enough.(in a noisy market place you need to reach people several times and you need to do this without being annoying)

    6. You don’t follow-up.

    7 Not having a strategy for them to initiate the contact. (which is proven to increase sales by 60%)

    8. You are not leading the sales process.

    9. You don’t have a sales process, you just sell.

    10. You don’t clearly state the value of what you are offering.

    Bonus: You are not talking to the heart. Remember, you sell to the heart.

    Bonus 2: When using social media to market your business you cannot just offer people your services or products, you need to provide value, interact and engage them first. Sorry but the advertise age is dead.

    How to market a business in this new economy

    Saturday, March 13th, 2010 by The BuzzBooster Team!

    I hope you understand that things are not going back to the way they were before. So, the longer you wait, the more disappointed you will be at the end.

    Things have changed a lot, the way people buy has changed and the way we sell has changed and the sooner you understand that and change the way you have been marketing, the better. This is especially true if you are still using the same channels to market your business and see decreasing results every time. They will not go back to what used to be normal and most likely they will adapt to the new economy or they will just cease to exist.

    There is a reason why last year there were 273 magazines going out of business and you hear all the time that newspapers are dying.

    Here are a few things about the new economy and the way you should be marketing to prospects and clients:

    1. You need to focus on your prospects problems and not only on your company and products like before. Remember, people search for a solution to a problem.
    2. Define the top emotional reasons people purchase your products.
    3. Start a dialogue with prospects and clients. This is crucial today and not at all like before where you would just broadcast a message to them using TV, Radio etc.
    4. Look for quality of prospects other than the quantity. Everybody is not a prospect and some can bring a lot of headaches. Don’t forget that the gold mine lies in existing clients.
    5. Try ideas, fail fast and come back. You don’t need a business plan, you need an action plan.
    6. Master business storytelling and tell true stories that are compelling.
    7. Provide valuable information using social media tools. That is a lot more effective than spending a lot of money with advertising.
    8. The more education you provide, the more profit coming your way.
    9. Use an ethical bribe or a compelling offer to build a list of people interested in what you are talking about.
    10. Position yourself as the to-go expert.
    11. Use tools like teleseminars or online videos to get the word out and position yourself in the market.
    12. Make a sale to get a client. Don’t focus only on the first sale and create upsells.
    13. You need several products or different services. There is a lot of money in the back-end offers. Give buyers more chances to buy and they will spend more. Repeat sales can increase profits by 22%
    14. Create a continuity program
    15. Leverage technology. Stop giving excuses that you were not born in front of a computer, or you are too old and start using technology not only to attract prospects but to follow-up in an automated way. For example, using auto-responders.

    The age of personal branding

    Sunday, March 7th, 2010 by The BuzzBooster Team!

    The age of personal branding

    We are living in the age of personal branding. What most people don’t get is that this is not only related to solopreneurs, coaches and speakers, it is also related to companies.

    Personal branding is when you put your unique personality, or the personality of your business in your marketing, giving you a big advantage over your competition.

    Every business today needs to have a strong personality not only to stand out but also to create a following. We don’t need more of anything and we certainly do not talk about things that are not worth talking about.

    Personal branding should broadcast a clear and unique message that would distinguish you from your competitors. It also mix company facts and traits with the human side.

    In order to build your personal brand you need to answer a few questions:

    1-     What do you do better and different than your competition? (price and quality is a given and don’t count here)

    2-     Who is your ideal audience?

    3-     What are the characteristics you want to be know for?

    4-     Do you have interesting stories to tell?

    5-     How are you going to tell these stories? Which channels, how often?

    Here is where you can use and abuse from social media tools. Share ideas, educate and give them reasons to trust you, your products and services.. Remember, if people are not buying from you is either because the message is not clear, it is not good or they don’t trust you.

    Remember that your prospects and clients don’t like to be interrupted, shouted of harass with sales pitches, so be careful not to confuse a good story with a sales pitch.

    Your prospects will see you as you present yourself or your company. Respect your prospects. If you want them to trust you, you need to help them get to know you and demonstrate that you are someone who can help them solve their problems.

    Truffles and small business marketing

    Thursday, October 29th, 2009 by The BuzzBooster Team!

    Truffle is one of the world’s most desirable culinary treasures? A pound of white truffles costs as much as $4,000. In order to find a truffle in nature you would have to dig some dirt.

    It is like a little diamond that you have to find, dig the dirt to be able to enjoy. Marketing your business is not different. You need to do some digging in order to find precious opportunities. Truffle farmers use Beagles to sniff and find the truffles. Smart people have coaches to spot their diamonds.

    How to be successful with online videos

    Wednesday, October 28th, 2009 by The BuzzBooster Team!

    Here are a few guidelines on how to be successful with online videos.
    Online videos are one of the best options you have to market your business and although there is a little bit more work involved than audio, the results can be massive for your business.

    1. Be consistent. This is the most important thing. It is better to have 5 videos that you post one every week than to have one long video. People will learn to expect your videos and they get frustrated if you are not consistent.
    2. Post frequent. Whatever is better for you and helps you be consistent. Some people can post a daily video, others do once a week. The idea here is to post as frequently as possible.
    3. Use short videos. Sometimes you have to go longer, but try to be under 5 minutes. Trim all the fat.
    4. 1 story per video. Focus is king
    5. Don’t be boring. Being boring is a big sin in marketing.
    6. Pay a lot of attention on the title, description and tags. Titles need to entice people to click and they need to contain some keywords so people will be able to find your videos. Add your url to the description and use as many keywords as possible on the tags.
    7. Uberpublish. Post your videos everywhere. YouTube is just one video sharing place, post on all of them and don’t forget to post on your blog. Use a distribution software like Myvideosubmitter to make your life easier.
    8. Be part of the community. Especially on YouTube. Subscribe to people’s channels, comment on their videos.
    9. Have your channel on YouTube.
    10. Always have a call to action and take them to a place where they can take action.
    11. On YouTube use the call to action overlay to take them to a place where they can take action. It is a great way to get YouTubers to know more about you.
    12. Share your videos on the social networks that you belong to.
    13. Get rid of all excuses and start posting videos today. Don’t postpone.
    14. sign up for our in depth training program on how to use online videos for business

    List of continuity models

    Saturday, October 24th, 2009 by The BuzzBooster Team!

    Every business should have a continuity program. A continuity program is what brings residual income every month and allows your business to grow exponentially. You can incorporate a continuity program in any kind of business or it can be a business in itself.
    Some examples you find out there of continuity programs are: fruit of the month, mustard of the month, pizza loyalty programs, puzzles time share etc. Here is a list of some continuity models that are popular and use information on its base. There is room to create other models. Prices vary according to number of items members get every month and the perceived value. Prices also vary according to the industry you are in, so the best approach is always to test which price would attract buyers in your industry. Note that programs that have a component delivered by mail every month tend to have a better retention than the ones that are 100% online.

    1. Cd of the month interview
    2. Cd of the month + transcription
    3. Cd + newsletter
    4. Printed newsletter
    5. Newsletter + CD + transcription
    6. Dvd of the month
    7. CD/DVd of the month
    8. Newsletter + CD/DVD rom
    9. Training lessons
    10. Reviews and summaries
    11. Mp3 of the month- delivered online only
    12. Mp3 + transcription
    13. Micro membership with videos
    14. Micro membership with mp3
    15. Micro membership (reports) – It is called micro-membership because it has a fixed term or a final date. This model tends to work well during bad economic times because people feel better knowing that there is a final date- anything that has a system works well in this model.
    16. micro membership by e-mail
    17. membership site- needs to be heavy in content and be constantly updated. Tends to have a high drop-out rate.
    18. membership + physical product
    19. Softwares
    20. Done 4 you services. This one tends to have a good retention because there is a pain of disconnection.
    21. Monthly Webinars
    22. Private forum
    23. Resell rights club
    24. Membership association
    25. Consumer products of the month
    26. Tele seminar coaching
    27. Tele seminar + CD
    28. Teleseminar + live event
    29. Big ticket item
    30. Certification Program
    31. Coaching- Mastermind groups- 1 to 1 coaching

    No matter which model you choose, you will have to figure how much information your audience will be willing to consume every month, because if you send them too much, they will get overwhelmed and will drop out of the program. You also need to have systems in place to bring new members every month.